Elevating your quality of life

Policies & procedures

As we embark on this wellness adventure together, it’s crucial to establish a shared understanding. I kindly ask that you take a moment to carefully read through each policy and procedure outlined here. This ensures we’re on the same page and can create an environment that prioritizes your comfort and safety throughout the session.

Your well-being is my utmost priority, and these guidelines are crafted to foster a secure and positive experience for both of us. By familiarizing yourself with these details, you contribute to a harmonious and enjoyable bodywork session.

Should you have any questions or need clarification on any point, don’t hesitate to reach out. I value open communication and believe it’s fundamental to a successful and fulfilling bodywork experience.

Scheduling
  • In order to help ensure that you obtain  your desired appointment, we recommend scheduling your appointment in advance to ensure availability.
  • All services require prepayment to guarantee a reservation; so please have your credit card and/or gift certificate ready when scheduling.
  • Inability to provide prepayment will result in your appointment time not being guaranteed. Your appointment will not be scheduled until you arrive as a walk-in.
  • Please fill out your intake form before your session, if it is not filled, time will have to be taken out of your session to do so.
Late arrival
  • If late arrival is inevitable, your service may be shortened in order to keep on schedule and the treatment will be charged at the original price.
  • All treatment sessions have a specific timed schedule, therefore, late arrivals may not receive extension of scheduled appointments. 
  • If the schedule allows, a partial or full appointment might be able to be accommodated. The original reservation fee will be charged. 
CANCELATION & FEES
  • Should you need to cancel or reschedule, please notify Body Elevatum through text at least 24 hours in advance for a full refund.
  • Any cancellations with less than 24 hours of notice are subject to a cancellation fee of half the price. 
  • If you schedule and have prepaid, but cannot make the appointment, you are subject to  $75 for every hour missed ($113 for 90 min missed appts).
  • Clients who miss their appointments without giving prior notification and/or no show past 15 minutes of the original start time, will be charged $75 for every hour missed ($113 for 90 min missed appts).
  • If a client wishes to cease his/her appointment within 15 minutes of receiving treatment, the following fees will be applied: $75 for every hour missed ($113 for 90 min missed appts).
  • There is no refund policy on completed services.
  • If you arrive late but would still like to be seen for the remainder of the time available for your session, you will still be charged for the original amount of time the session was booked for.
No Show
  • Unanticipated events occur in everyone’s life. Unforeseen events such as car problems and children’s illnesses, are just a few reasons why one might consider canceling a massage appointment. However, we ask that you text if you cannot keep your appointment.
  • Clients who miss their appointments without giving prior notification and/or no show past 15 minutes of the original start time, will be charged $75 for every hour missed.  $113 for 90 min missed appts. 
  • Clients who we have not seen for at least a year may also be asked to fill out a new medical history form. 
SCope of Practice
  • Licensed Massage Therapists do not diagnose or prescribe for medical conditions. Our therapist may refer you to a medical doctor for diagnosis or treatment. My services are not intended as an alternative for proper medical attention for specific conditions. Please refer to a medical doctor for any specific condition which requires medical treatment. 
RESPECT & BOUNDARIES 
  • Therapists reserve the right to end sessions at anytime if made to feel uncomfortable in any way by a client’s inappropriate manner. In these cases, refunds will not be provided. 
  • Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures.  The session will end immediately and client will not rescheduled if this occurs.
  • The breast and genital area will not be massaged under any circumstances. Permission will be asked before working close to these areas; otherwise, a professional distances will be maintained.
  • Flirting, Asking out on dates, and Sexual interaction of any kind between the client and the massage therapist is NEVER appropriate & the Body Elevatum therapist holds the right to terminate the session and block the client from every booking again.
  • Parental consent and therapist approval for recipients under the age of 18. 
CONFIDENTIALITY & CONVERSATION 
  • I treat all client visits and conditions as confidential. As such, your visit will not be discussed with anybody outside of the office without your express permission. 
New & Existing MEDICAL CONDITIONS
  • Please notify me of any allergies or sensitivities to aromas or ingredients when you schedule your appointment. 
  • It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued. 
  • The client must also keep the massage therapist informed of any changes in health conditions 
  • For clients undergoing chemo and radiation therapies – *Please note that I require a doctor’s note that states the doctor is aware of and agrees to the desired treatment. 

Questions?

I’m thrilled to be a part of your wellness journey, and I’m here to assist you on your path to an elevated quality of life.

If you have any questions about the services offered or if you’d like to discuss which approach suits your needs best, please don’t hesitate to reach out. I’m more than happy to answer your inquiries and guide you towards a session that aligns with your well-being goals.

Feel free to contact me via text message using the button below for a quick response, or drop me an email by filling out the form. Looking forward to connecting and being a part of your wellness story!

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